Stuart W.
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Food, drinks and decor were amazing however the waitress service was poor. One of the party ordered a steak and ended up with pasta, when questioned we were told we were wrong and she had read the order back which she didn't. There was no apology it was "that's what you ordered" and basically tough! That put a dampener on our birthday celebrations!
Food, drinks and decor were amazing however the waitress service was poor. One of the party ordered a steak and ended up with pasta, when questioned we were told we were wrong and she had read the order back which she didn't. There was no apology it was "that's what you ordered" and basically tough! That put a dampener on our birthday celebrations!
Nova Resto Bar
In response to the opinion
Thank you for taking the time to share your feedback. We would really appreciate the opportunity to better understand what happened. If you would be so kind as to contact us via private message or by email at nova@novarestobar.pl, we would be grateful to learn more details about the situation. We are truly sorry that you had this experience. If you are based in Kraków, we would be more than happy to welcome you again and have the opportunity to provide you with a much better experience next time.
Thank you for taking the time to share your feedback. We would really appreciate the opportunity to better understand what happened. If you would be so kind as to contact us via private message or by email at nova@novarestobar.pl, we would be grateful to learn more details about the situation. We are truly sorry that you had this experience. If you are based in Kraków, we would be more than happy to welcome you again and have the opportunity to provide you with a much better experience next time.