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Elzbieta Möller
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Places visited
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Ulubione restauracje
Kulinarne odkrycia
Zdobyte odznaki
#foodii
Odkryj świat #foodii
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Unfortunately this time, and we had a pleasure to enjoy few times before, medium rare was served medium which is not what our expectations on this level of the restaurant quality are, main course was served while we were still enjoyed the starter and then I got to wait for the wine to match the main course. Service was not aligned with the kitchen and the mismatch decreased our overall experience. Very positive welcome and very friendly staff. Regret to say that food execution and its timing was not up to the standards.
Unfortunately this time, and we had a pleasure to enjoy few times before, medium rare was served medium which is not what our expectations on this level of the restaurant quality are, main course was served while we were still enjoyed the starter and then I got to wait for the wine to match the main course. Service was not aligned with the kitchen and the mismatch decreased our overall experience. Very positive welcome and very friendly staff. Regret to say that food execution and its timing was not up to the standards.
Stek i Wino
In response to the opinion
Dear Elzbieta, thank you for taking the time to share your feedback and for visiting us again. We’re truly sorry that your experience this time did not meet your expectations — especially regarding the steak doneness, the timing between courses, and the wine arriving too late to match the main dish. This is not the standard we aim to provide, and we fully understand how it affected your overall experience. At the same time, we appreciate your kind words about the warm welcome and our friendly staff. Your comments have been shared with both our kitchen and service teams to improve coordination and ensure better consistency moving forward. We hope you will give us another opportunity to deliver the quality and experience you rightly expect from us. Kind regards, Stek i Wino Team
Dear Elzbieta, thank you for taking the time to share your feedback and for visiting us again. We’re truly sorry that your experience this time did not meet your expectations — especially regarding the steak doneness, the timing between courses, and the wine arriving too late to match the main dish. This is not the standard we aim to provide, and we fully understand how it affected your overall experience. At the same time, we appreciate your kind words about the warm welcome and our friendly staff. Your comments have been shared with both our kitchen and service teams to improve coordination and ensure better consistency moving forward. We hope you will give us another opportunity to deliver the quality and experience you rightly expect from us. Kind regards, Stek i Wino Team